SHIPPING POLICY 

I.    SHIPPING WITHIN SINGAPORE 

1.   Free Delivery
We ship our products for free within Singapore if you spend above SGD 75.00 in a single receipt. Orders under SGD 100.00 after applying a discount code do not qualify for free shipping. The subtotal amount after the discount must be over SGD 75.00.

 
2.   Delivery time
Gaya Alegria will ship items out as soon as possible. We typically dispatch your order within 1-3 days business days but during peak periods dispatching your order may take 2-4 business days.

Country or region Estimated delivery time after order has been dispatched
Singapore 1-4 working days

 
You should receive an email, confirming you order and tracking number, shortly after you've placed the order. If you don't receive that email, please check your spam folder and see if you can locate it. In case you can't locate the email, please notify us. If you have any questions about the lead time of an item, please contact us at info@gaya-alegria.com
 

3.   "Same day" delivery or "specific date/time" delivery:
In case you would like to book "same day delivery", please contact us before 3pm and we will arrange delivery on the same day. Please note that the extra charges for "same day delivery" amount to SGD 10.00.

In case you would like to book "specific date/time" delivery, please contact us and we will arrange delivery on the requested date/time. Please note that the extra charges for "specific date/time" delivery amount to SGD 10.00.

  

4.   Self-pickup
You can have your order shipped to your preferred shipping address or you can choose to pick up your order (after all "Circuit Breaker" measures will be lifted in phase 2 by the Singapore Government), from our Shop located at:

Tan Boon Liat Building 
 315 Outram road,
#07-06, Singapore 
 
Open 7 days a week:
Monday – Friday:                           11am – 6pm
Saturday & Sunday:                       10am – 6pm
 



II.   SHIPPING WORLDWIDE 

1.   For most of our products we also offer worldwide shipping
We offer global shipping for most of our items with the ability to track your order and choice of shipping. The possibility of worldwide shipping is indicated per product. 

 
2.   Delivery time
Gaya Alegria will ship items out as soon as possible. We typically dispatch your order within 1-2 days business days but during peak periods dispatching your order may take 2-4 business days. Please note that for orders outside Singapore, extra charges such as local sales tax and customs duty may be due depending on shipping country and local customs charges. Please check your home country's import regulations before you place your order as these charges will be at the receivers expense.     

Country or region Estimated delivery time after order has been dispatched
Asia 2-10 working days
Europe 6-14 working days
Africa 6-14 working days
Australia & New Zealand 9-21 working days
North & South America 9-21 working days

 
You should receive an email confirming you order shortly after you've placed the order. If you don't receive that email, please check your spam folder and see if you can locate it. In case you can't locate the email, please notify us. If you have any questions about the lead time of an item, please contact us at info@gaya-alegria.com

 
3.   PO Box
Please note that no shipments /deliveries can be made to PO Box addresses.